g63jiji FAQ — Questions Answered for Filipino Players

You must be at least 21 years old to register and use the g63jiji platform. This is verified during the KYC process required before your first withdrawal. Anyone who creates an account using a false date of birth will have their account suspended, and any associated balance will be forfeited. g63jiji does not permit underage gaming in any form.

No. Each person is allowed only one g63jiji account. Creating duplicate accounts is a violation of the Terms and Conditions. If multiple accounts belonging to the same individual are detected, all accounts may be suspended and balances held pending a review. If you have accidentally opened a second account, contact support right away to sort it out.

KYC stands for Know Your Customer — it is the identity verification process that g63jiji uses to confirm who you are before releasing your first withdrawal. You will need to submit a valid Philippine government-issued ID and proof of address, such as a utility bill or bank statement. Documents must match the name on your account. KYC is not required to deposit or play — only when you request your first withdrawal. Submissions are reviewed as quickly as possible.

Log in to your account and go to the Deposit section. Select your preferred payment method, enter the amount in PHP, and follow the on-screen instructions to complete the transfer. Supported channels include local bank transfers via InstaPay and PESONet, as well as supported local e-wallets. All deposits are made and credited in Philippine Peso. Visit the Deposit page for a full list of available channels and instructions.

Deposits via InstaPay-enabled channels are typically credited to your g63jiji account within a few minutes of the transfer being completed on your bank or e-wallet side. PESONet transfers may take longer as they follow Philippine clearing schedules. If your deposit has not appeared after the expected timeframe, contact support via live chat with your transaction reference number so the team can investigate.

No. g63jiji does not accept credit card payments or cryptocurrency for deposits. All transactions are conducted in Philippine Peso through local bank transfer and supported e-wallet channels. This is consistent with the platform's focus on the Philippine market and ensures transactions are straightforward for Filipino players.

Go to the Withdrawal section in your account dashboard. Select your registered Philippine bank account or supported e-wallet, enter the amount you want to withdraw in PHP, and submit the request. Your KYC verification must be completed before the first withdrawal is processed. For full details on processing times and supported channels, visit the Withdrawal page.

Processing times depend on the channel used and, for first-time withdrawals, whether KYC verification has been completed. Standard withdrawal requests are processed within the timeframe shown on the Withdrawal page. VIP members at qualifying tiers receive priority processing. If your withdrawal is taking longer than expected, contact support with your request reference number.

No. For security reasons, withdrawals can only be sent to a bank account or e-wallet registered in the same name as your g63jiji account. This is checked during KYC verification. Withdrawals to third-party accounts are not permitted under the platform's Terms and Conditions.

g63jiji covers a wide range of sports popular with Filipino players — including PBA and NBA basketball, international football, boxing, volleyball, and esports. Major international competitions across these sports are also available. The full list of available markets can be browsed from the Bet page or the Betting page after logging in.

Yes, in-play betting is available on selected events — including PBA games, NBA matchups, and other live sports. Odds update in real time as the game progresses. The specific events available for live betting are shown on the betting dashboard when they are active.

No. Sports betting involves real financial risk and no bet outcome is ever guaranteed, regardless of how confident you are in the result. No strategy, system, or tip can guarantee a profit over time. Treat betting as entertainment with a set budget, not as a reliable source of income. If you are finding it hard to stick to your budget, use the deposit limit tools available in your account settings, or visit the Responsible Gaming page.

g63jiji offers a range of games including online slots, live dealer games — baccarat, roulette, blackjack, and dragon tiger — eBingo, and online poker. All gameplay is conducted in PHP. The full catalogue is accessible from your account dashboard after logging in. Explore the Slots page for an overview of slot options.

Yes. All games on g63jiji are accessible via mobile browser on Android and iOS without a separate app download. The platform is optimised for mobile screens, so whether you are on a smartphone in Cebu or a tablet in Davao, the experience is the same as on desktop.

Use a unique, strong password that you do not use on any other service. Enable OTP (one-time password) verification from your account security settings — this adds a second verification step using your registered Philippine mobile number each time you log in. Never share your password with anyone, including people claiming to be from g63jiji. Log out of your account whenever you finish using a shared device.

Contact g63jiji support immediately via live chat or by emailing [email protected]. Describe any unusual activity you have noticed — unexpected bets, balance changes, or unfamiliar login times. Support can place a temporary hold on your account while it is being reviewed. Afterwards, change your password to something strong and unique, and enable OTP if you have not already. Acting quickly is the best way to limit any further unauthorised activity.

No. g63jiji support staff will never ask for your password under any circumstances — not via live chat, email, SMS, or phone. If you receive a message claiming to be from g63jiji that asks for your login credentials or OTP code, do not respond and report it to support immediately. This is a sign of a phishing attempt.

g63jiji provides several tools to help you stay in control of your gaming: deposit limits (daily, weekly, or monthly), session time reminders, cooling-off periods, and self-exclusion. These are available from your account settings and can be activated at any time. Lowering a deposit limit takes effect immediately. Self-exclusion cannot be reversed until the chosen period ends. See the full Responsible Gaming page for details.

Yes. You can set a daily, weekly, or monthly deposit limit directly from your account settings under the Responsible Gaming section. Once a limit is active, you cannot deposit beyond that amount within the specified period — even if you want to. Reducing a limit is instant. Increasing a limit requires a waiting period to provide genuine protection. This is one of the most effective tools for keeping your gaming within a comfortable budget.

Self-exclusion is a feature that blocks access to your g63jiji account for an extended period you choose. During self-exclusion, you will not be able to log in, deposit, or place any bets. You can initiate it from your account settings or by contacting support via live chat or at [email protected]. Any verified balance remaining in your account can still be withdrawn during a self-exclusion period. This feature is designed to provide real, lasting protection for players who feel they need a significant break.

The g63jiji VIP programme rewards regular players with tier-based benefits. Higher tiers come with priority withdrawal processing and dedicated account support. Your VIP status is visible in your account dashboard once you are logged in. Full programme details, including how tiers are structured and what each level offers, are available on the VIP page.

Yes. VIP members at qualifying tiers receive priority withdrawal processing, which means their requests are handled ahead of the standard queue. This is one of the practical benefits of reaching higher tiers in the programme. If you have questions about your current VIP status or tier benefits, visit the VIP page or contact support directly.